![]() ![]() Note: This behavior has been observed to be more severe when end users are connected via a virtual private network (VPN).Ī network trace, Fiddler for example would show delays surrounding Autodiscover calls being completed successful by Outlook.Ĭonfiguring Autodiscover is outside the scope of Veritas support. Incorrect Autodiscover configuration. In Outlook 2016, Autodiscover is highly critical in providing accurate configuration information and must be configured and working correctly for Outlook to be fully functional. 20:42:05.667: DesktopCommonConfig::OpenDefaultStore: 0x0 20:42:05.665: DesktopCommonConfig::GetClientStoreKey: 0x0 20:42:05.239: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0Ī delay is also observed during the call for GetClientStoreKey. 20:37:52.892: ~DesktopCommonConfig::PopulateSettingsCache 20:37:52.890: DesktopCommonConfig::PopulateSettingsCache 20:37:52.888: ~DesktopCommonConfig::GetAttachmentLastModifiedTime 20:37:52.886: DesktopCommonConfig::GetAttachmentLastModifiedTime 20:37:52.882: DesktopCommonConfig::GetMailUserProperty: 0x0 20:37:52.880: ~DesktopCommonConfig::OpenDesktopSettingsAttachment: 0x0 20:37:52.878: ~DesktopCommonConfig::OpenDesktopSettingsAttachmentInStore: 0x0 20:37:52.874: DesktopCommonConfig::OpenDesktopSettingsAttachmentInStore: 0x0 20:37:52.810: DesktopCommonConfig::OpenDesktopSettingsAttachment: 0x0 ![]() 20:37:52.809: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 A review of the client trace shows a delay in the call to ![]() Note: Deselecting Exchange Cache Mode in Outlook will allow Outlook to open normally while the Enterprise Vault Add-in remains enabled. Disabling the Enterprise Vault Add-in allows Outlook to open normally. End users launching Outlook 2016 report a delay while the Enterprise Vault Add-in is enabled. ![]()
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